Scale Drop-down not working while Exporting

Gokul · December 27, 2019, 7:14am

While exporting a selected Artboard in Adobe XD, in the export panel the Dropdown for Scale is not working. It randomly appears after several trials and mostly right of the menu hidden. Please Help in fixing this.

velara · December 28, 2019, 3:17am

Hi Gokul,

Can you tell me what the following:

What version of Adobe XD
What operating system
What version of Web Export

You can check the version of Web Export by going to Plugins > Web Export > Support.

Gokul · December 30, 2019, 6:39am

Hi
I am using Adobe XD version :25.1.12.7 (Starter) in Windows 10 Home and Web Export 4.2.1

velara · December 31, 2019, 11:52am

Thank you. Here’s what it should look like.

jjlabajo · February 1, 2020, 5:13am

Hi

Same thing happens to me. I cannot completely open the dropdown. Is there any solution for this? I think this only occurs in the latest version. Is there a way to downgrade?

jjlabajo · February 1, 2020, 5:34am

Hello everyone.

I found a solution to the problem.
It seems like it’s the new version of adobe XD that makes the weird behavior. I solved the problem by installing the 2019 version of Adobe XD CC instead of the newest (2020).

Hope this helps.