Error on install, plugin not usable

Hello, when i install the plugin via the Adobe XD Plugin-Manager i get this error in the developer console:

Plugin Error: Error loading plugin from path: C:\Users\RK\AppData\Roaming\Adobe\UXP\Plugins\External\f2b8abc7
Plugin Error: Module not found: "./library/diff_match_patch". Parent module folder was: "/".
at e.exports._throwModuleNotFound (uxp://uxp-internal/runtime_scripts_loader.js:1:17002)
at e.exports._require (uxp://uxp-internal/runtime_scripts_loader.js:1:17520)
at t (uxp://uxp-internal/runtime_scripts_loader.js:1:17238)
at C:\Users\RK\AppData\Roaming\Adobe\UXP\Plugins\External\f2b8abc7\main.js:49:26
at e.exports._loadModule (uxp://uxp-internal/runtime_scripts_loader.js:1:19012)
at e.exports.loadMainModule (uxp://uxp-internal/runtime_scripts_loader.js:1:16669)
at Object.loadMainFile (uxp://uxp-internal/pluginmanager_scripts.js:1:57263)
at L.loadMainFile (uxp://uxp-internal/pluginmanager_scripts.js:1:29409)
at loadPlugin (plugins/PluginLoader.js:1:590)
at w.handlePluginLoad (plugins/PluginLoader.js:1:10619)
at convertPluginErrorToString (plugins/PluginErrorUtil.js:1:198)
at safeGetStackTrace (plugins/PluginErrorUtil.js:1:339)
at internalFormatPluginError (plugins/PluginErrorUtil.js:1:1073)
at internalReportPluginError (plugins/PluginErrorUtil.js:1:1171)
at Object.reportPluginError (plugins/PluginErrorUtil.js:1:1727)
at loadPlugin (plugins/PluginLoader.js:1:1175)
at w.handlePluginLoad (plugins/PluginLoader.js:1:10619)
at uxp://uxp-internal/domjs_scripts.js:2:8680
at I (uxp://uxp-internal/domjs_scripts.js:2:8572)
at uxp://uxp-internal/domjs_scripts.js:2:8064
at O (uxp://uxp-internal/domjs_scripts.js:2:8071)
at k (uxp://uxp-internal/domjs_scripts.js:2:8849)
at w._onNativeEvent (uxp://uxp-internal/pluginmanager_scripts.js:1:31941)

After this plugin is shown as installed and show up in the plugin menu. But when i try to do “Web Export > Export Artboard” nothing happens and the developer console show this error:

Plugin Error: Plugin f2b8abc7 did not load successfully, so its commands cannot be invoked.
at convertPluginErrorToString (plugins/PluginErrorUtil.js:1:198)
at safeGetStackTrace (plugins/PluginErrorUtil.js:1:339)
at internalFormatPluginError (plugins/PluginErrorUtil.js:1:1073)
at internalReportPluginError (plugins/PluginErrorUtil.js:1:1171)
at Object.reportPluginError (plugins/PluginErrorUtil.js:1:1727)
at BaseCommand._invokePluginCommand [as _commandFn] (plugins/PluginLoader.js:1:5492)
at BaseCommand.execute (lib/BaseCommand.js:1:929)
at Commands._execute (lib/Commands.js:1:2249)
at Commands.executeAsGesture (lib/Commands.js:1:2642)

Now i am stuck and dont know what to do, any help would be appreciated.

My Adobe XD-Version: 43.0.12.14 (Starter), Creative Cloud-Syncronistaion: 4.16.0.22
OS: Windows 10

Already tested:

  • reinstalling plugin
  • restart Adobe XD after installing the plugin
  • disconnet and reconnet from Adobe Creative Cloud
1 Like

Same problem and i tested folder settings change but problem not solved.
+++
Please answer

Hi, we’re looking into the issue.

What version of Web Export do you have running? 7.2.2?

Yes, version of Web Export is 7.2.2.

Ok the updates should address this issue. Please check the plugin manager for the latest updates.

1 Like

my problem solved. Thank You

1 Like

Installing version 7.4.0 works with no errors in the developer console and running the plugin also works with no errors.
Problem resolved. Thank you for the quick update.

1 Like